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          After-sales service
          your location: Home -> After-sales service

          Technical service and after-sales service commitment

          Technical Services:
          Cooperate with paint manufacturers to test and adjust the appropriate process before sales, and sort out the best process trend.
          In-sales cooperation with dust-free equipment manufacturers regulates the dust-free workshop on site and regulates the direction of electrical wiring.
          After-sales on-site installation, factory and on-site commissioning, technical training, process training, and provide relevant technical information: operating instructions, list of wearing parts, drawings for maintenance and repair: including general project drawings, wearing parts, electrical schematics, Electrical wiring diagram.

          After-sales service commitment:
          Charge standard and response speed during and after the warranty period
          During the warranty period, if there is equipment failure due to non-operational reasons, Party B guarantees to arrive at the scene within 24 hours of receiving Party A’s notice and resolve it. Party B shall bear the replacement parts costs, labor costs, and travel expenses incurred during the period;

          During the warranty period, if there is equipment failure due to operation reasons, Party B guarantees to arrive at the scene within 24 hours of receiving Party A’s notice and resolve it. Party A shall bear the cost of replacing parts during the period;

          If the equipment fails due to non-operational reasons outside the warranty period, Party B guarantees to arrive at the scene within 24 hours of receiving Party A’s notice and resolve it. The cost of replacement parts, labor costs, and travel expenses incurred during this period shall be borne by Party A;

          The warranty period is one year, outside the warranty period, Party B guarantees high quality and good price to provide spare parts to Party A;
          Party B will provide after-sales service for the equipment for life.

          Maintenance and user training:
            After the contract is signed, Party A can send equipment, electrical engineers or maintenance personnel to participate in Party B’s design and production procedures, familiarize themselves with the structure and performance of the equipment, and focus on the maintenance personnel to explain the assembly and principles of components within one week before the completion of the equipment. Equipment precision adjustment and common failures, production technology, etc., through training, Party A’s personnel should have a deeper understanding of the production line equipment. The next step is the overall training process for on-site installation and commissioning. The same Party A’s personnel will work with Party B’s personnel. Equipment installation and commissioning, to further understand the performance and requirements of the components and production lines. After the entire line has been commissioned by a single machine-after the entire line of linkage commissioning is completed, Party B’s engineers will conduct an overall training for Party A’s personnel. The main content includes air system maintenance and electrical appliances. Schematic explanation, failure analysis and processing, failure analysis and processing of key components, maintenance of spare parts and accident processing, etc., the training has come to an end;

          Finally, the personnel of Party A and the personnel of Party B will analyze and deal with the problems of the equipment during the probation period, and use the knowledge previously acquired to test in practice, and continue to deepen their understanding through practice. So far, the maintenance personnel of Party A will definitely be Qualified and competent employees.

          Send mechanical and electrical technicians on site to cooperate with Party A for trial production until the equipment runs normally.

          After-sales service contact information:
                 +86 0 13649810726  Mr. Peng


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          • 13929252287
          • 13824394870
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          業務聯

          Mr. Chen:13929252287  Mr. Jiang:13824394870

          company address:No. 3, Xingmin Road, Xinmin Village, Chang'an Town, Dongguan City, Guangdong Province

          work phone:0769-87087869

          company Fax:0769-87087868

          粵ICP備15076553號all rights reserved ? 2021~2023 Dongguan Nuozheng Machinery Equipment Co., Ltd. Technical support: Huizhuo Network

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